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Product, marketing and social media design for DENT at TDSoftware

July 2018 – January 2019

The TDSoftware team in front of the company logo

At TDSoftware I worked primarily on DENT, a product of DENT Wireless LTD where users can buy and sell mobile data. DENT, created on the Ethereum blockchain, was initiated to tokenise, liberate, and democratise mobile data and bandwidth.

Some of the concept and research work may contain sensitive information. The design work that is showcased here has already been published. Please contact me for an interview to discuss our process and outcomes.

I was tasked with designing the app onboarding for first time users.

The carousel view offers the product offering of data top-up and sharing.

Time period
July 2018 – September 2018
Tools
Sketch, Principle
Animated prototype of the DENT onboarding carousel

Afterburner icon

Afterburner icon illustrated as a pink vault

I was tasked with designing an icon for the upcoming Afterburner feature and banners for the DENT Exchange portal.

Time period
September 2018 – January 2019
Tools
Sketch, Adobe Illustrator

DENT Exchange illustrations

DENT Exchange banner illustration 1 of 3DENT Exchange banner illustration 2 of 3DENT Exchange banner illustration 3 of 3

Objective

  • – Understand the existing users by preparing their personas
  • – Drive more engagement amongst the existing users
  • – Identify potential DENT users

Data source

The data was taken from Google Firebase Analytics, DENT Play Store comments and marketing research on the Generation Y age group.

Google Firebase Analytics dashboard for the DENT app

Generation Y (Millennials)

  • – Extremely comfortable with technology
  • – Age 20–30 years
  • – Technology enthusiasts
  • – Sports and fitness enthusiasts
  • – Are social and connected (they value brands that are social)
  • – Want access, not necessarily ownership (more Uber, less car)
  • – Want to be healthy, and put an emphasis on fitness and healthy foods
Millennial demographics chart

Organisation

Using all the data, 6 different millennial archetypes were created along with specific campaign strategies to promote to them.

Millennial archetypes with campaign strategies: workers and frequent flyers, idealists, and the underemployedThe remaining three millennial archetypes with their campaign strategies

A customised persona for each archetype was prepared to humanise and visualise our target user.

Persona 1 of 6, with goals, frustrations, bio, motivations and preferred channelsPersona 2 of 6, with goals, frustrations, bio, motivations and preferred channelsPersona 3 of 6, with goals, frustrations, bio, motivations and preferred channelsPersona 4 of 6, with goals, frustrations, bio, motivations and preferred channelsPersona 5 of 6, with goals, frustrations, bio, motivations and preferred channelsPersona 6 of 6, with goals, frustrations, bio, motivations and preferred channels

The personas are meant to inspire our content and help us understand our current audience.

Realisable outcome

The Travel Enthusiast persona was selected for an Instagram campaign, which led to a whole redesign of the Instagram visual language and message.

Screen recording of the redesigned DENT Instagram feedScreen recording of posts from the travel enthusiast Instagram campaign